Our client is the talent and career management arm of a global leader in HR services. This division creates and delivers workforce strategies that help companies grow talent, reduce costs and accelerate performance.

 

FUNCTIONAL JOB TITLE:                Client Services Consultant

 

 

 

Reporting to the Market Vice President, Singapore.   The successful candidate is generally expected to :

 

§ Develop and foster key relationships with business and human resources executives of companies in their market territory; play an active and collaborative role in strategically targeting key clients and prospects which include strategic regional accounts.

 

§ Build the business by identifying and pursuing prospects and generating market awareness of the Company’s brand in their market and region.

 

§ Identify client business needs and positions the Company’s solutions in the context of those business needs.

 

§ Drives end-to-end business development activities; accountable for the achievement of sales and business goals in their territory across all practice areas in the human capital lifecycle.

 

Principal Responsibilities and duties include the following:

 

§ Develop, execute strategic Territory Sales Plans with the goal of driving sustainable and profitable business growth; build a business network and identify opportunities to establish, present, and sell the Company’s branded solutions * 30%

 

§ Foster key relationships by developing and executing account plans to retain and expand business with existing client accounts, meet their business needs; manage and analyze information to retain, grow accounts utilizing the Company’s established sales process, tools * 25%

 

§ Ensure the client’s requirements are at the forefront of all sales efforts; gain understanding of client needs and align the Company’s branded, integrated solutions to achieve high level of client service and satisfaction * 25%

 

§ Takes intelligent risks to achieve a business advantage and stay competitive in the marketplace; prioritize and manage projects and tasks; self driven and

disciplined to reach and exceed business goals through creative, client focused solutions

 

§ Identifies partners and opportunities taking action to build formal and informal networks within the organization to enhance one's own area and the organization as a whole; operates in a fair, honest, respectful and team focused manner

 

§ Possesses and continually develops the business knowledge to effectively present and sell the Company’s branded, integrated solutions using appropriate style and communication skills; minimizes barriers and potential competitor benefits to position Right as the best client solution; applies knowledge, information and analytical perspectives to innovate strategic solutions for clients and business opportunities.

 

 

 

 

Education:            Minimum Bachelor’s Degree

 

Field of Study:  Business administration, marketing, human resources with ongoing business knowledge advancement

 

Certifications:       Any form of Sales training

 

Experience:           3 or more years in business-to-business sales, consultative sales and/or services.

 

 

 

§ Acts with integrity and in an ethical manner, demonstrating the company values

 

§ Understands our mission and formal/informal organizational structure

 

§ Is client focused and is committed to increasing our clients’ and candidates’ satisfaction

 

§ Targets and achieves results, accepts and shares accountability for results

 

§ Communicates well both verbally and in writing, has good listening skills and keeps communication channels open.

 

 

 

§ Sustained track record of sales success with quantifiable results over S$1.5 million and above annually required through large and expanding accounts required; some experience with global accounts preferred

 

§ Proven strategic, innovative selling skills required with emphasis on selling professional and/or consulting services; utilizes strong, effective negotiation skills

 

§ Establishes contact network in market and beyond with C-level access required; ability to drive new and expanding accounts through networking, canvassing market, and more

 

§ Demonstrated fiscal knowledge and responsibility supporting regional, corporate goals required

 

§ Communicates effectively in small and large group settings in all forms and at all levels in a professional manner; develops and delivers impactful sales presentations

 

§ Ability to continuously learn and develop one’s skills and collaborate with other sales and delivery consultants on the sales process; proven success leading and participating in teams.